Associates

Associates

Only female candidates can apply for ISP Associate

Position: ISP Business Associate

Gender: Female

Job Description

ISP Associate are GigHz Broadband’s personal experts on the other end of the phone line for our customers whether they have questions on their bill, have service issues or are looking to add digital cable, digital home phone or internet services. If you are a pro at building relationships, have a desire to keep up with the latest technology and gadgets, and like to work in a team environment, this career is for you. Current openings in the Bargur, Krishnagiri district.

Responsibilities:

• Handle complaints concerning billing or services rendered, referring complaints of service failures to designated departments to seek resolution.

• Achieve proficiency in providing customer support for service complaints within a required time frame.

• Answer questions regarding services and products; receive telephone calls from cable customers to discuss billing questions and service concerns.

• Handle customer needs and promote cable services to existing and new customers with tact and courtesy.

• Place new installation orders, service orders for disconnects and service changes generated from the customer.

• Responsible for researching customer complaints and processing billing adjustments by inputting credits or other adjustments into the computer records for customer accounts.

• Handles customer calls via phone or in person and receives orders for installation, turn on, discontinuance, or change in service.

• Solicits sale of new or additional services.

Experience:

One year call center/customer care or other related customer contact experience preferred.

Fresh graduate can also apply who would like to pursue their career in business management.

Basic computer/keyboarding skills/MS Office, Word, Excel, PPT, Outlook etc..,

Ability to speak fluent in English & Tamil, preferred.

Good command in writing emails, letters, correspondence in English.

More confident in handling job responsibilities without much supervision.

Good time management skills.

Education Requirements:

• Any degree with career goal oriented.

Job Vacancy Details

Total Vacancy - Various Posts

Skills :

• Associate - CRM
• Customer Care Executive
• Customer Care Executive (Call Centre)

Age Limit :

• 18-30

Salary :

• 10,000 - 15,000 p.m

Education Qualification :

• Under Graduate 

Apply Mode :

ONLINE 

Selection Process

• Personal Interview
• Document Verification

How to Apply :

• Click the Apply link given below
• Login to the job portal
• Follow the instructions 
• Provide all necessary information

Important Date:

• Form Submission Start Date:  01.11.2021

• Form Submission Last Date:  28.02.2022

Application Link: Click here!

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